Discover
First, try to contact your landlord to inform them of the situation and request that they settle the outstanding utility bills immediately. It is the landlord's responsibility to ensure that the premises are habitable, which includes maintaining essential services like utilities.
If the landlord is unresponsive or refuses to pay, you may need to seek legal advice. In Singapore, landlords are not allowed to evict tenants in an unlawful manner, which includes cutting off utilities. This action could be considered a breach of the tenancy agreement and may entitle you to seek compensation or other remedies.
Reach out to the utility provider to explain the situation. They may be able to provide temporary relief or alternative arrangements until the issue is resolved.
Keep a record of all communications with the landlord and utility providers. This documentation can be crucial if you need to take legal action.
If the issue cannot be resolved amicably, you may want to consider mediation through a dispute resolution mechanism. For retail leases, there is a code of conduct that includes a dispute mechanism, but for residential leases, you might need to seek mediation through other channels.
As a last resort, you can apply to the court for relief. The court can order the landlord to restore the utilities and may also provide other remedies such as compensation for any losses you have suffered due to the landlord's failure to maintain the premises in a habitable condition.